Chapter 21: GMTSS Policies and Procedures

 

The Market Hong Kong Global Meeting, Training and Seminar System (GMTSS) provides for the development of a systematic, coordinated and comprehensive business introduction, training, motivational and support system in every location where there is Market Hong Kong organizational growth. The program is comprised of various types of meetings, trainings, seminars, conferences and conventions. The following are guidelines when implementing the GMTSS:


SEC. 1        PROSELYTIZING

Proselytizing prospects or UnFranchise® Owners at any GMTSS event is strictly prohibited. Complaints with respect to this practice should be forwarded to the  Vice President of Sales or the Senior Vice President of Market America. UnFranchise Owners who proselytize prospects and/or UnFranchise Owners at GMTSS events will be subject to corrective action procedures by Market Hong Kong.


SEC. 2       UNFRANCHISE BUSINESS PRESENTATION

UBP Meetings are conducted by a UBP Coordinator on a specific scope and nature of the Market Hong Kong UnFranchise Business. 

(A)    UnFranchise Business Presentation Coordinator Initial Requirements – an UnFranchise Owner must meet the following requirements to become a UBP Coordinator:

        (1)    Must be a Certified Executive Coordinator or higher UnFranchise Level; if Certified Executive Coordinator or higher UnFranchise Level that meets these criteria is not available, the General Manager will address on a case-by-case basis.

       (2)    Qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the pervious four (4) applicable quarters. Master UnFranchise Owners qualified by meeting the commission criterion are not counted towards the requirements; and

       (3)     be recommended by the Local Coordinator of the respective area and approved by the General Manager of Market Hong Kong. 

(B)    UBP Coordinators responsibilities:

       (1)    Participate as a member of the Local Leadership Team, Local Association and/or Leadership Council.

       (2)    Organize, schedule, promote and manage publicly scheduled UnFranchise Business Presentations within their respective local area.

       (3)    Submit UnFranchise Business Presentations schedule to the Local Coordinator by the meeting submission date 30 days prior to the beginning of the next calendar quarter. 

       (4)    Attend Market Hong Kong Annual Convention and Leadership School each year.

       (5)    Treat all lines of sponsorship equally and impartially. A UBP coordinator must operate with the highest code of ethics.

       (6)    Assist Local Coordinators in scheduling, managing and logistics of running UBP and Local Seminar events.

       (7)    Make no recording (audio/video) of UBP without the express written approval of the company.

       (8)    Ensure that all UBP meetings within the respective area are conducted in accordance with approved content, policy, procedure, rules and regulations.

       (9)    Actively monitor area’s UBP meetings for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to the Local Coordinator or General Manager. Final resolution should be directed to the Vice President of Sales by the Local Coordinator/General Manager.)

(C)    UBP Coordinator Ongoing Requirements 

       (1)     Publicly Scheduled and Conducted UnFranchise Business Presentations:

              (a)    UBP Coordinator shall hold between one (1) and four (4) UBPs per month;

              (b)    In order to maintain UBP status and warrant the appointment of an UBP Coordinator, there must be an average of twenty (20) or more people (UnFranchise Owners and guests) in attendance at these meetings at least once per month. Exceptions must be approved by their respective General Manager;

              (c)    Only Speakers Bureau Members may present the “MPCP” section of the UBP. The “Introduction” and “Product” sections may be presented by a Certified Executive Coordinator or higher UnFranchise Level. If a Speakers Bureau Member is unavailable to present the MPCP section, the General Manager may approve another speaker. However, if the approved speaker is not a Speakers Bureau Member, the speaker will not be compensated;

              (d)    The UBP Coordinator shall use the most current company approved UBP presentation as provided at UnFranchise.com (deleting and/or rearranging slides is prohibited);

              (e)    It is recommended that two (2) presenters be used to present the UBP. If two speakers are used, one speaker should be used to present the Introduction/Product segment and the second speaker should present the Marketing Plan/Close; and

              (f)    All UBP meetings shall be scheduled and submitted to the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter. 

(D)    UnFranchise® Business Presentation Content and Delivery: 

       (1)    UnFranchise Business Presentation Overview: A professional UnFranchise Business Presentation meeting should be divided into two segments:

              (a)    Introduction and Product Presentation – 20 minutes (end of Partner Store section). This should be a brief overview of our company and products.  

              (b)    Management Performance Compensation Plan and Close – 45 minutes. 

       (2)    UnFranchise Business Presentation Meeting Outline:

              (a)    UBP Coordinator welcomes UnFranchise Owners and Guests to the presentation.

              (b)    UBP Coordinator gives a professional introduction of Speaker #1 who will introduce the company, our exclusive products and the HK.SHOP.COM website.

              (c)    Speaker #1 gives a professional introduction of Speaker #2 (Speaker #2 will do the MPCP Presentation).

              (d)    Close with a slide provided by the UBP Coordinator promoting the next scheduled UBP meetings, Local Seminars, Annual Convention, and/or Leadership School.

       (3)    Attire: All presenters at an UBP should wear business attire. UnFranchise Owners and guests should wear business casual (no shorts or jeans).

(E)    UBP Coordinators have the following financial responsibilities: 

       (1)    UBP Coordinators shall submit (by email) an Event Financial Report (EFR) within five (5) days after the event to the respective meeting to the Local Coordinator, General Manager, and GMTSS Department;

       (2)    UBP Coordinator shall establish and maintain a separate checking account to deposit funds from ticket sales and pay for expenses associated with holding these meetings; 

       (3)    The UBP admission fee is twenty-five dollars (HK$25.00) per person for UnFranchise Owners and twenty-five dollars (HK$25.00) for guest. Only UBPs that are published on the GMTSS online system may charge the fee;

       (4)    There shall be no exceptions to the above mentioned price without approval from the Vice President of Sales;

       (5)    Honorariums shall not be paid to the Presenter of the “MPCP” section of the UBP; however, presenters will be compensated from funds remaining after all expenses from the meeting have been paid. However, if the approved MPCP presenter is not a Speakers Bureau Member, the presenter will not be compensated, and any percentage of the funds designated to the Presenter of the MPCP shall be deposited in the Meeting Fund. Remaining funds (if applicable) shall be distributed as follows:

              (a)    25% to the UBP Coordinator;

              (b)    25% to the Meeting Fund;

              (c)    50% to the Presenter of the MPCP (If a category 1 or 2 Speakers Bureau Member)

       (6)    Copies of bank statements and bank tracking sheets are to be submitted (email) to the respective Local Coordinator, General Manager and GMTSS Department every three (3) months. The statements for any given quarter are to be submitted by the same time UBP Coordinators submit their next quarter meetings onto the GMTSS online system which is the end of November, February, May and August. (e.g., Q1 bank statements are due by May) ;

       (7)    The following shall be considered legitimate front-end expenses for UBPs (Receipts must be provided upon request):

              (a)    Speaker’s Parking (as applicable)

              (b)    Meeting Room

              (c)    Ticket Printing

              (d)    Name Badges

              (e)    Promotional Flyers

              (f)    Audio/Visual Rental 

       (8)    For purchase of any equipment over HK$800.00 UBP Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective General Manager for approval. Once purchased, receipts must be copied and sent to the GMTSS department;

       (9)    Any equipment purchases with funds in the Local Seminar Account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks;

       (10)    UnFranchise Business Presentation Coordinators may maintain a maximum balance of HK$8,000.00in their respective account. Funds over the HK$8,000.00 shall be transferred monthly by check to the Hong Kong General GMTSS Account;

       (11)    UBP Coordinators are expected to transfer any funds over HK$2,000.00 to the Hong Kong General GMTSS Fund by Dec 15th every year.


SEC. 3          LOCAL SEMINARS

A Local Seminar is a more in-depth Basic 5 presentation that lasts five and a half (5.5) hours and features a Guest Speaker who is an approved Speakers Bureau Member. Local Seminars are governed by the following guidelines: 

(A)    Local Coordinator Ongoing Qualifications: An UnFranchise® Owner must meet the following requirements to become a Local Coordinator, as well as, to renew status as a Local Coordinator, each year:

       (1)    Must be a Senior Master Coordinator or a higher UnFranchise Level;

       (2)    Qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the previous four (4) applicable quarters. Master UnFranchise Owners qualified by meeting the commission criterion are not counted towards the requirements;

       (3)    Be recommended by the General Manager of the respective area and approved by Market America. 

If a Senior Master Coordinator or higher UnFranchise Level that meets the criteria is not available, the General Manager will address on a case-by-case basis.  

(B)    Local Coordinators Ongoing Responsibilities:

       (1)    Lead the Local Leadership Team/Council and Local Association.

       (2)    Organize, schedule, fund through Local Account, promote and manage Local Seminars. 

       (3)    Appoint UnFranchise Business Presentation Coordinators in appropriate areas of growth within their respective locals; ensure that UnFranchise Business Presentation Coordinators are conducting meetings within the guidelines and in accordance with company’s most current/updated policies, procedures and approved content. 

       (4)    Coordinate with UBP Coordinators in scheduling and promotion of UnFranchise Business Presentation Meetings within his or her local area.

       (5)    Approve all scheduled GMTSS meetings and trainings in their local areas to avoid schedule conflicts.

       (6)    Submit Local Seminar schedules on the GMTSS Online System for approval by the General Manager, and/or the Vice President of Sales.

       (7)    Attend and promote Market Hong Kong Annual Convention and Market Hong Kong Leadership School each year.

       (8)    Treat all lines of sponsorship equally and impartially.

       (9)    Sign a Local Coordinator Agreement and comply with its content.

       (10)    Ensure that Local Seminar events are conducted in accordance with meeting room setup, mechanics and format as set forth in the GMTSS.

       (11)    Ensure that all Basic 5 Trainings and New UnFranchise Owner Trainings within his or her area are conducted in accordance with approved content, policy, procedure, rules and regulations.

       (12)    Make no recordings (audio/video) of any event without the express written approval of the Vice President of Sales.

       (13)    Randomly monitor meetings and trainings in his or her area for compliance with policies and procedures as defined by company. Actively monitor local area for conflicts and dispute resolution. (Nonresolvable conflicts or problems should be reported to the General Manager.

       (14)    Final resolution should be requested from the General Manager.

       (15)    Assist, promote and sell tickets to all area meetings, trainings, seminars, conferences, conventions and corporate sponsored events (including local training conducted by trainers from outside areas).

(C)    Publicly Scheduled & Conducted Local Seminars:

       (1)    In order to maintain Local Coordinator status, Coordinator must schedule at least one (1) UnFranchise Business Presentation Meeting each month in the GMTSS Online for the immediate geographic area and must sell at least 100 tickets to the respective Local Seminar event; (Any exception must be approved by the Vice President of Sales).

       (2)    Coordinator shall schedule and submit Local Seminar event dates to the GMTSS Online for each calendar quarter thirty (30) days prior to the beginning of the next quarter. Coordinator shall consult with their General Manager prior to scheduling, if needed.

       (3)    Local Seminars cannot be scheduled within one (1) month of any corporate sponsored Regional Convention, Annual Convention and Leadership School (Any exception must be approved by the Vice President of Sales).

(D)    Only Category 2 Speakers Bureau Members are eligible to speak/train at a Local Seminar: 

       (1)    There is no cap/limit to the number of tickets that may be sold for a Local Seminar provided an appropriate facility can be secured.

       (2)    Local Seminar agendas shall consist of at least five (5) hours of training time and thirty (30) minutes of recognition.

       (3)    A Local Seminar must have one (1) featured speaker. Any additional speaker needs to be approved by the General Manager. 

       (4)    Coordinator must schedule at least two (2) and no more than seven (7) Local Seminars in a calendar year.

(E)    Frequency: Local Coordinators must schedule at least two (2) and no more than seven (7) Local Seminars in a calendar year.

(F)    Ticket Price: HK$170.00 (maximum) or HK$190.00 (English-Cantonese simultaneous translation included).

(G)    Ticket Purchase Requirements:

Name of Event    Quantity of Tickets Required
Local Seminars      Sell Through ≥ 150 Tickets
Hong Kong Leadership School    Sell Through ≥ 10 Tickets
Hong Kong Annual Convention    Sell Through ≥ 10 Tickets

(H)    Local Coordinators have the following financial responsibilities: 

       (1)    Shall submit (via email) an Event Financial Report (EFR) within twenty (20) days after the event to the respective General Manager  and GMTSS Department. All Proceeds shall be distributed in accordance with the EFR on UnFranchise.com.

       (2)    Shall establish a separate checking account requiring two (2) signatures to deposit funds from ticket sales and pay expenses associated with Local Seminars. 

       (3)    After all front-end expenses associated with the Local Seminar have been paid, the remaining funds shall be distributed based on New Local Seminar Event Financial Report.

       (4)    The following are considered legitimate front-end expenses for Local Seminars: (Receipts must be provided upon request).

              (a)    Speaker Honorarium (in accordance with guidelines and sent to the speaker two (2) weeks prior to the event date);

              (b)    Speaker Travel such as Airfare/Mileage (spouse can be included if speaking 25% or more at the Local Seminar);

              (c)    Speaker Hotel Accommodations (night prior to and night of the Local Seminar);

              (d)    Speaker Meals (includes Local Coordinator and “Shadows” meals) Shadow and spouses as applicable with a max of 6 people (speaker and spouse; local & spouse; and shadow & spouse);

              (e)    Speaker Gift Basket/Snacks (≤ HK$500.00);

              (f)    Speaker Gift (≤ HK$800.00);

              (g)    Speaker Reimbursement for Travel for meals, parking, taxis to and from departing airport (≤ HK$1,600.00 with honorarium);

              (h)    Seminar Room (must disclose if room rate was negotiated in exchange for meals, room rentals, etc.);

              (i)    Seminar Room Setup (minimal);

              (j)    Audio/Visual rental (cannot charge rent for the trainer’s personal equipment);

              (k)    Wrist Bands/ Name tags;

              (l)    Insurance;

              (m)    Audio/Visual Engineer (≤ HK$3,000.00, if not included in rental);

              (n)    Tickets and Promo Flyers;

              (o)    Speaker’s needs (company approved handouts only); and

       (5)    The following shall be considered legitimate back-end expenses for Local Seminars and must be paid for out of the Local   Association’s twenty percent (20%) distribution as applicable. Legitimate back end expenses can only be spent if the event is profitable and cannot exceed the profit allocated to the association:

              (a)    Giveaways / On-Time Drawings (≤ HK$800.00);

              (b)    Challenge Winner Certificates/Awards (≤ HK$800.00);

              (c)    Receptions for Challenge Winners (≤ HK$2,000.00);

              (d)    Leadership Council after Seminar Dinner (≤HK$3,600.00).

       (6)    The following shall be considered legitimate ongoing expenses of Local Association funds:

              (a)    Bank/Accounting Expenses; and

              (b)    Monthly merchant account fees.

       (7)    For purchase of any equipment over HK$800.00, the Local Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective General Manager for approval. Once purchased, receipts must be sent to the GMTSS department.

       (8)    Any equipment purchased with funds in the Local Seminar account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.

       (9)    Submitting copies (email) of Local Association bank statements and bank tracking sheets (including documentation describing each transaction) to the respective General Manager, and GMTSS Department every month. Statements must be submitted by the 20th of the following month (e.g. June statements are due by July 20). 

       (10)    Guaranteeing and covering all deficits resulting from Local Seminar events.

       (11)    Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market America may be deducted from Local Coordinator’s commissions and leadership bonuses for payment to satisfy payment.

       (12)    Local Coordinators may maintain a maximum balance of HK$24,000.00 (HK$8,000.00 additional if UnFranchise Business Presentation Coordinators are using same account per Coordinator) in their Local Association’s account. All funds in excess of HK$24,000.00 (HK$8,000.00 per UBP Coordinator additional) shall transferred to the General Manager of Market Hong Kong monthly for deposit to the General GMTSS Account. Besides the monthly maximum balance, there is also a year-end close-out balance transfer to the General GMTSS Fund. By December 15 of every year, Local Coordinators are expected to bring the Local account down to HK$4,000.00 (aside from ticket money for January event).


SEC. 4       MARKET HONG KONG’S APPROVED SPEAKERS BUREAU PROGRAM

Speaking at an approved Market Hong Kong or Global Meeting, Training and Seminar System event is a privilege. It is imperative that we protect the integrity of the system as well as the quality of information shared at such events.

(A)    Speaker Bureau Qualifications: An UnFranchise Owner must meet the following requirements to become a Speaker Bureau, as well as, to renew status as a Speaker Bureau Member, each year:

       (1)    Speaker must be an active member in good standing of his/her Local GMTSS Association (i.e., abiding by all policies established by their respective Local Association including, but not limited to pre-purchase ticket requirements).

       (2)    Speaker must be an UnFranchise® Owner in good standing (i.e., have no judgments pending by the Corrective Action Board or the Dispute Resolution Board).

       (3)    Speaker must attend the Market Hong Kong Annual Convention and Leadership School annually.

       (4)    Speaker must be approved by Market America.

       (5)    As a Speakers Bureau Member, Speaker represents Market Hong Kong’s elite UnFranchise Owners. You must be irreproachable, above question, and never make disparaging statements concerning Market Hong Kong, the Management Team, UnFranchise Owners or fellow teammates at such events. Your approval and maintaining of your Speakers Bureau status is based upon your performance in the business and as a public speaker, your integrity, and proven loyalty to Market America. Failure to meet these qualifications will result in immediate termination of this speaking contract.

(B)    Speakers Bureau have the following ongoing requirements:

       (1)    Categories: 

              (a)    Legacy Speaker: Legacy Speaker may present at a public UnFranchise Business Presentation (“UBP”) and conduct Basic Five (“B5”) trainings. Legacy Speaker must:

                     (i)    Earn on million dollars in commissions;

                     (ii)    Attend World Conference and International Convention; and 

                     (iii)    Legacy Speakers must be approved by their Regional Director
Legacy Speakers can be the Secondary Featured Speaker at a Local Seminar with no honorarium or back end payment. The area may pay for their airfare and hotel accommodation if the ticket sales allow.

              (b)    Category 1: These speakers/trainers may present the MPCP segment at an UnFranchise Business Presentation (“UBP”), conduct New UnFranchise Owner Trainings (“NUOT”), and conduct Basic Five (“B5”) Trainings at an approved publicly scheduled GMTSS meeting/training where attendees are charged an admission fee. Category 1 Speakers must: 

                     (i)    Be a Certified Executive Coordinator or above;

                     (ii)    Earn a minimum of HK$11,500.00 in commissions each calendar quarter one (1) or more BDCs;

                     (iii)    QQualify as a Master UnFranchise Owner (MUFO) a minimum of two (2) quarters within the previous four (4) applicable quarters. Master UnFranchise Owners qualified by meeting the commission criterion are not counted towards the requirement

                     (iv)    Speaker may conduct NUOTs for educational purposes only. Any NUOT conducted by Speaker will not satisfy new UnFranchise Owners’ 28 day requirement. This requirement can only be met by attending a NUOT conducted by Market Hong Kong at the local corporate office.

              (c)    Category 2: These speakers/trainers may present the MPCP segment at an UBP, conduct an NUOT, conduct a B5, and speak/train at all other approved GMTSS events (i.e., Local, District, Regional) where attendees are charged an admission fee. Category 2 Speakers must:

                     (i)    Earn a minimum of HK$34,500.00 in commissions each calendar quarter from one (1) or more BDCs;

                     (ii)    Be actively building and going for challenges;

                     (iii)    Qualify as a Master UnFranchise Owner (MUFO) a minimum of three (3) quarters within the previous four (4) applicable quarters. Master UnFranchise Owners qualified by meeting the commission criterion are not counted towards the requirement;

                     (iv)    Speaker may conduct NUOTs for educational purposes only. Any NUOT conducted by Speaker will not satisfy new UnFranchise Owners’ 28 day requirement. This requirement can only be met by attending a NUOT conducted by Market Hong Kong at the local corporate office.

       (2)     Qualifications: Only Speakers Bureau Members and qualified trainers recognized on the GMTSS online system are eligible to speak/train at publicly scheduled GMTSS events in which an admission fee is charged for attendance.

              (a)    NUOT and B5 Trainings to be conducted in a home must be scheduled and posted on the GMTSS Online system and be open to the public (all UnFranchise Owners) in order to charge attendees for the training. Only Speakers Bureau Members may charge attendees for these trainings. Certified Executive Coordinators may still conduct NUOT and B5 Trainings in the home, however, they may not post on the GMTSS online system and may not charge attendees for these trainings.

              (b)    Only Speakers Bureau Members may present the MPCP section of a publicly scheduled (i.e., in the GMTSS online system) UBP Meeting in which an admission fee is charged for attendance.

              (c)    Only Category 2 Speakers Bureau Members may speak/train at Local Seminars, District Conferences, and Regional Conventions.

              (d)    UnFranchise Owners who are not qualified Speakers Bureau members or qualified trainers who are recognized on the GMTSS online system may not charge a fee for any training or meetings.

              (e)    All trainings and meetings shall be scheduled and submitted on the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter.

              NOTE: Certified Trainers, WebCenter Trainers, TLS Coaches, Field Product Specialists and Certified Motives Trainers, and ISM Trainers shall comply with training requirements as currently set forth in these respective programs.

(C)    Speaker Bureau members/ trainers have the following Financial Responsibilities: Are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person helped to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, General Manager,  and the GMTSS Department.


SEC. 5        NEW UNFRANCHISE® OWNER TRAINING

The New UnFranchise Owner Training is one of the three trainings that must be attended as a Market Hong Kong Independent UnFranchise Owner. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to ensure that the key factors necessary for success are provided to new Independent UnFranchise Owners.

(A)     Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the New UnFranchise Owner Training, each UnFranchise Owner must have the instructor sign the New UnFranchise Owner portion of the Basic 5 and New UnFranchise Owner Training Certificate (can be downloaded in the UnFranchise Business Account, Resourse > Support Materials). It is recommended that both the UnFranchise Owner and the instructor maintain a copy of this certificate. 

(B)     Admission Cost: Speakers’ Bureau Members are authorized to charge a ticket price of HK$60.00 per person. Certified Executive Coordinators may conduct New UnFranchise Owner Training and Basic 5 Trainings in the HOME, but they may NOT charge attendees for these trainings. None of these trainings held in the field will count as a substitute for the mandatory Corporate New UnFranchise Owner Training. 

(C)    Approved Training: Attendance of a New UnFranchise Owner Training from Market Hong Kong Office is required of all new UnFranchise Owner. After this initial training for qualification, it is good to attend again to further your learning. Additional trainings may be given by Certified Executive Coordinators who have personally passed the ECCT test. None of these trainings may be conducted in a public forum until the presenting UnFranchise Owner has attained the UnFranchise Level and fulfilled the requirements necessary to become a Certified Executive Coordinator, as defined by Market Hong Kong. Also, in order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilize only unaltered Company-approved and provided materials available from UnFranchise.com. Utilizing these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the New UnFranchise Owner Training information correctly, but it also promotes the process of duplication and standardization within the Global Meeting, Training and Seminar System (GMTSS).

The corporate-sponsored NUOT is required for all UnFranchise Owners to take in order to: (i) count as being sponsored and (ii) obtain the sponsorship rights towards/for activation purposes.

If an UnFranchise Owner does not complete a NUOT within the “NUOT Grace Period”, the UnFranchise Owner’s sponsor will lose his/her sponsorship of this UnFranchise Owner. The sponsorship rights for this UnFranchise Owner of the UnFranchise Owner’s sponsor may be re-activated once this UnFranchise Owner completes the NUOT at a later date. The sponsorship takes effect on the reactivation date.

New UnFranchise Owners may sponsor other new UnFranchise Owners during their “NUOT Grace Period”. This “NUOT Grace Period” shall be defined as 28 calendar days after the Friday following the payment date of the subscription fee. If the sponsoring new UnFranchise Owner does not complete the corporate-sponsored NUOT within the 28 days allowed, then sponsorship rights toward/for activation purposes and rights to commission earned will be forever forfeited. 


SEC. 6         BASIC 5 TRAINING

The Basic 5 is one of the three trainings that must be attended as a Market Hong Kong UnFranchise Owner. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to teach the five main fundamentals that create a successful UnFranchise business.

(A)    Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the Basic 5 Training, each UnFranchise Owner must have the instructor sign the Basic 5 Training portion of the Basic 5 and New UnFranchise Owner Training Certificate (can be downloaded in the UnFranchise Business Account, Resource > Support Materials). Both the UnFranchise Owner and the instructor should maintain copies of this certificate. 

(B)     Admission Cost: Speakers’ Bureau Members are authorized to charge a ticket price of HK$60.00 per person. Certified Executive Coordinators may conduct New UnFranchise Owner Training and Basic 5 Trainings in the HOME, but they may NOT charge attendees for these trainings. None of these trainings held in the field will count as a substitute for the mandatory Corporate New UnFranchise Owner Training. 

(C)   Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct Basic 5 Trainings. None of these trainings may be conducted in a public forum until the UnFranchise Owner has attained the UnFranchise Level and fulfilled the requirements, as defined by Market Hong Kong, pertaining to being a Certified Executive Coordinator. Also, in order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the Basic 5 shall utilize only company-approved and provided materials available from UnFranchise.com. Utilizing these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the Basic 5 information correctly, but it also promotes the process of duplication and standardization within the Global Meeting, Training and Seminar System (GMTSS).


SEC. 7       EXECUTIVE COORDINATOR CERTIFICATION TRAINING

The Executive Coordinator Certification Training (ECCT) is one of the three trainings that each Market Hong Kong UnFranchise® Owner must attend. In order to be a Certified Executive Coordinator with Market Hong Kong, you must complete a New UnFranchise Owner Training, a Basic 5 Training, and attend and pass the Executive Coordinator Certification Training.

(A)    Prerequisites: UnFranchise Owners must have attended a Basic 5 Training and a New UnFranchise Owner Training, and present the Basic 5 and New UnFranchise Owner Training Completion Certificate to gain admittance to an Executive Coordinator Certification Training.

(B)    Required Attendance: Executive Coordinators must attend an Executive Coordinator Certification Training and pass a written test within 28 days of being issued an Executive Coordinator commission, or they shall forfeit subsequent commission until this requirement has been satisfied and submitted to Market Hong Kong by the Certified Trainer who conducted the ECCT.

        For partnerships and married couples it is recommended that all persons involved with the UnFranchise Business attend the ECCT and pass the written test. However, only one of them is required to do so for qualification. Only qualified Certified Executive Coordinators that have personally attended an ECCT and passed the written test are authorized to teach New UnFranchise Owner Training and Basic 5 Training.

(C)    Admission Cost: Because the degree of responsibility that Certified Trainers have is so large, and the Certified Trainers are such an elite group of instructors within the Market Hong Kong system, it is only fair that they be compensated for their time and experience. Guidelines for pricing regarding the Executive Coordinator Certification Training are as follows:

       (1)    The pricing is per person (not per UnFranchise Business or partnership) for an Executive Coordinator Certification Training.

       (2)    For each UnFranchise Owner who wishes to attend an Executive Coordinator Certification Training, the following will apply:

              (a)    Initial ECCT attendees are those who have never attended an ECCT and passed the test. They must take the ECCT test at the end of the class. If they pass, they get an ECCT Certificate and will be considered a Certified Executive Coordinator (CEC) once the UnFranchise Level of Executive Coordinator is reached. The fee for an Initial ECCT is HK$220.00 per person. 

              (b)    An ECCT Audit is for UnFranchise Owners who have already attended at least one ECCT and passed the test. They are attending to gain knowledge or to meet Master UFO or challenge requirements. The test is optional and will not count for or against the UnFranchise Owner, pass or fail. These attendees have passed the test before and are attending to update their knowledge base or fulfill Master UFO or Challenge requirements. The fee for an ECCT Audit is HK$110.00 per person.

(D)     Approved Training: Only authorized and active Certified Trainers may conduct Executive Coordinator Certification Training. To obtain a list of Certified Trainers for a respective area and their location, contact Local Coordinators of Market Hong Kong. An ECCT is a minimum of six (6) hours.


SEC. 8        CERTIFIED TRAINER SCHOOLS

Certified Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to three times per year. These Certified Trainer Schools are conducted to teach qualified UnFranchise Owners how to teach other UnFranchise Owners the key administrative elements necessary for successful participation in the Management Performance Compensation Plan. Certified Trainers are the only approved trainers permitted to conduct the Executive Coordinator Certification Training, a mandatory requirement for all Executive Coordinators. 

Prerequisites: Candidates for Market Hong Kong Certified Trainer Schools must meet all requirements below, and be approved by the Director of Field Training at Market Hong Kong. Those requirements are as follows:

(A)    Must be a Qualified Executive Coordinator under the Marketing Plan.

(B)    Must qualify as an Executive Coordinator under the Marketing Plan for three consecutive months prior to attending a Certified Trainer course and then every month thereafter to maintain Certified Trainer status (that is, earning HK$11,500.00 in commission checks from one Business Development Center each and every calendar month).

(C)    Must have qualified or requalified in the Master UFO program either one calendar quarter of the previous year or one calendar quarter of the current year before attending Certified Trainer School.

(D)    Must requalify in the Master UFO program at least two calendar quarters of each year going forward.

(E)    Must be a fully paid member of the Company’s UnFranchise Management System and must have executed a UFMS Agreement.

(F)    Must own a current Company UnFranchise Manual and must have read and fully understand the UnFranchise Manual and be familiar with its contents in order to reference it at any time for specific answers to questions on the Marketing Plan, policies and procedures, rules and regulations, administration of forms, and business-building or merchandising techniques.

(G)    Attending this school does not guarantee that the Candidate will be a Certified Trainer. The Candidate must have a knowledgeable understanding of the Marketing Plan, Basic 5, and UnFranchise Manual, and must pass the Certified Trainer Examination with a score of at least ninety percent (90%).

(H)    Will attend and complete the two- to three-day Certified Trainer School at Market Hong Kong Office or at such other location as is designated by the Company and meet all requirements set forth by the School Trainer and/or Director for successful completion and graduation from the school. This includes, but is not limited to: the completion and filing of a comment sheet, participation in all required activities, successfully passing any written or oral test, and being certified by the School Trainer or Director.

(I)    Will pay in full to the Company the full cost of tuition for the Certified Trainer School prior to attending (This tuition is non-refundable).

(J)    Will maintain the ongoing requirements as specified by the Market Hong Kong Certified Trainer Agreement.
Reapplication: If an applicant for Certified Trainer School is accepted but decides not to attend due to personal reasons or other circumstances, then the applicant must reapply and go through the requalification process for the next school if he/she still desires to become a Certified Trainer.


SEC. 9       WEBCENTER™ CERTIFICATION TRAININGS

(A)    WebCenter Certification Trainings are designed to train UnFranchise Owners to sell maWebCenters products and recruit with maWebCenters.

       (1)    Admission Cost: Only WebCenter trainings that are published on the GMTSS online system may charge the fee.

              (a)  Certified WebCenter Trainers are authorized to charge a ticket price of HK$200.00 per person for WCT101 and HK$200.00 per person for WCT 201 for both in-person and hybrid events.

              (b)  Certified WebCenter Trainers are authorized to charge a ticket price of HK$200.00 per person for Virtual WCT101 and HK$200 per person for Virtual WCT201.  

       (2)    Approved Trainers: Only Certified WebCenter Trainers may conduct any part of the WebCenter Certification Trainings. 

       (3)    Approved Training Content and Certification: The curriculum outlined in the company-approved materials must be used for any WebCenter Certified Trainings. The WCT 101 is a three and half (3.5) hour training. The WCT201 is a three and half (3.5) hour training. Attendees are to receive certificates provided by the Certified WebCenter Trainer.

       (4)    Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or Local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on UnFranchise.com

(B)    Certified WebCenter Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to two times per year. These schools are conducted to prepare individuals to train others on Market Hong Kong Internet products and services and to keep trainers current with new Internet products and services and with Market Hong Kong’s Internet policies. Applications for classes are available online. Candidates for Market Hong Kong’s Certified WebCenter Training Schools must meet the following requirements:

Webcenter Trainer qualification: An UnFranchise Owner must meet the following requirements to become a Certified Webcenter Trainer, as well as, to renew status as a Trainer each year:

       (1)    Must maintain an e-mail address and notify Market Hong Kong of any changes;

       (2)    Must have an active WebCenter; 

       (3)    Must have attended (or conducted) one training within one (1) year prior to Certified WebCenter Training School (Please attach copies of Certificates of Completion to this application). Certified WebCenter Trainer’s provide dates of training conducted or of last Certified WebCenter Training School;

       (4)    Must pay a fee of HK$1,300.00/person for initial qualification/recertification; 

       (5)    Must have personally sold three (3) active WebCenter Products*, within one (1) year prior to Certified WebCenter Training School, a minimum of two (2) products must be new website sales from your own WebCenter. No sales can be to yourself; and

              *Eligible maWebCenters Products can include: New website sale, Design Package, SEO Package, Google Advertising, Social Media Management, Online Reputation Management, Facebook Advertising, Managed Monthly Membership, and Content Writing.

       (6)    Must attend a re-certification course every year. 

Requirements must be met at time of application. Applications must be postmarked by the published deadline (usually two weeks before course). Failure to do so can result in suspension or loss of Certified WebCenter Trainer status.


SEC. 10         MOTIVES® TRAININGS

There are two (2) types of Motives training courses and four (4) types of Motives workshops. If a Motives Certified Trainer is in good standing, the Motives Certified Trainer may conduct the following Motives Training classes: 

NOTE: Only Motives Certified Trainers are authorized to charge a fee for Motives trainings and workshops.

(A)    Motives 1 to 1 Training: Trainer will give a tour of our collection as well as in-depth education on how to create lifelong relationships by offering customized solutions to clients. Trainer will dig deep into the importance of proper sanitation of your cosmetics kit and offer you all the tools you'll need to conduct effective and efficient Client Consultations. After mastering the 1 to 1, the Trainer move on to the leverage behind having a fun and interactive event with your clientele and even offer an action plan to set you up for success moving forward!  Ticket price is HK$200.00. 

       (1)    Motives® Marketing Workshop: This workshop is focused on providing a lively discussion on the Beauty Industry, paired with viable solutions you can offer as a Beauty Advisor. We'll chat about the uniqueness of our brand and how you can position yourself to evolve into a professional by leveraging the tools, education and ongoing support available to our Motives community. Ticket price is HK$100.00.

       (2)    The Art of Makeup — Guided Application: This workshop is designed to help guide you — step by step — through proper technique and using products that will help keep your makeup lasting all day long and looking fresh! Ticket price is HK$100.00

(B)    Skincare 1 to 1 Training: Trainer will begin with a description of industry statistics and consumer demand. Trainer will then differentiate our brands so that you understand the uniqueness of our exclusively branded products. Attendees will have a chance to interact with one another and practice “Conducting a Consultation” with questions guided by the trainer. There will be a live demonstration of how to conduct an “All About Skin” event, which is a systemized, duplicable retail event with a written guideline and included marketing/sales materials. Lastly, the trainer will discuss income possibilities based on building share of customer, being a product of the product and embracing the Shopping Annuity™. Ticket price is HK$200.00.

          (1)    Advanced Skin Solutions Workshop: During this workshop trainer will recap skin types but dig deeper into servicing clients by understanding their skin’s needs and discussing product and lifestyle options to offer as a solution. Trainer will also focus on Beauty from the Inside Out. Ticket price is HK$100.00.

          (2)    Professional Self-Care Brands Workshop: The industry generates an average of US$500.00 billion in sales, globally, each year! We know consumers are spending the money and we can truly convert spending into earning in this industry. Take advantage of the information you will learn about our Royal Spa, FIXX and DNA brands as well as some of our top nutritional products that offer skin health benefits. Ticket price is HK$100.00.


SEC. 11       MOTIVES PROFESSIONALS

Market Hong Kong has defined two (2) levels of Motives professionals.

(A)    Motives Certified Beauty Advisor – UnFranchise® Owners must meet the following requirements in order to become a Motives Certified Beauty Advisor:

       (1)    UnFranchise Owners must have fulfilled the following requirements:

              (a)    Attended Skincare 1 to 1 Training;

              (b)    Advanced Skin Solutions Workshop;

              (c)    Professional Self-Care Brands Workshop;

              (d)    Attended Motives 1 to 1 Training;

              (e)    Motives Marketing Workshop;

              (f)    Art of Makeup – Guided Application Workshop;

       (2)    Must have purchased equivalent of 260 BV in Motives products; 

(B)    Motives Certified Trainer Initial Qualification Requirements – UnFranchise Owners must meet the following requirements in order to become a Motives Certified Trainer and submit an application to the Motives department for review:

       (1)    Must have met the requirements for a Motives Certified Beauty Advisor ;

       (2)    Purchase all of the products needed to showcase during each respective course.

              (a)    Motives 1 to 1 Training

                     (i)    The full range of current foundation shades;

                     (ii)    Necessary tools and products to prep skin for makeup application;

                     (iii)    A Collection of top selling & personal favorite Motives products;

                     (iv)    All of the products needed to successfully host and conduct a Beauty Basics, and It's Your Time to Shine retail event; 

                     (v)    Any current seasonal products/palettes to showcase;

                     (vi)    Marketing Materials to support the retailing / business building process (i.e., Motives® Welcome Guide, Product Flyers, Consultation Guideline, Hostess Incentive Packet, etc.)

              (b)    Skincare 1 to 1 Training

                     (i)    Comprehensive Skincare Collections (such as Lumière de Vie® full Regimen) as well as uniquely branded specialty care products;

                     (ii)    All of the products needed to successfully host and conduct an All About Skin Retail Event;

                     (iii)    Marketing Materials to support the retailing/business building process (i.e. Motives Welcome Guide, Product Flyers, Consultation Guideline, Hostess Incentive Packet, etc.) ;

                     (iv)    A collection of Personal Care products to showcase to the class;

                     (v)    Home Shopping List and Market Hong Kong Catalog to help the class understand how to convert their spending into earning and fund their Shopping Annuity™.

       (3)    Must be at least an Executive Coordinator; 

       (4)    Must earn at least HK$16,100.00 in commission income and 1,000 BV of Cosmetics & Skincare products per calendar quarter.

       (5)    Have attended a Market Hong Kong corporate event in the last six months ;

       (6)    Must purchase three (3) Hong Kong Annual Convention and three (3) Market Hong Kong Leadership School tickets per year;. and

       (7)    Must have purchased the following Kits/Products: Prior to attending Motives Certified Trainer Certification 

              (a)    All items in Motives Fast Start Kit; 

              (b)    At least three (3) products from: Skintelligence, Lumière de Vie, Lumière de Vie Hommes, Timeless Prescriptions and Cellular Laboratories ;

              (c)    Motives Makeup Remover Towelettes and 8-Piece Deluxe Brush Set;

              (d)    Vitashield OPC-Triple Serum, LDV Retinol Crème, LDV Brightening C-Serum, Cellular Laboratories Re-Birth Serum and Pentaxyl;

              (e)    Motives Complexion Perfection Face Primer, Setting Spray, Flawless Face Stick Foundation, Get Cheeky Blush Palette, Shape Up Contour Palette and Euphoria Blush Palette;

              (f)    Motives Essential Brow Kit, Eye Base, Mascara and Eyeliners;

              (g)    Pure Collagen Powder Drink, Prime Astaxanthin Cardio & Visual Vitality Formula, Isotonix OPC-3 Beauty Blend Powder Drink, Ultimate Aloe and Timeless Prescription Oxygen Extreme.

(C)    Ongoing Motives Certified Trainer Requirements — Once an UnFranchise® Owner becomes Motives Certified Trainer, the UnFranchise Owner must continue to meet all of the initial requirements, in addition to the following:   

       (1)    Earn (equivalent to HK$16,100.00) or more each consecutive quarter;

       (2)    Produce 1000 BV worth of cosmetics / skincare / personal care, per quarter;

       (3)    Personally sponsor at least two (2) qualified UnFranchise Owners per calendar year;

       (4)    Purchase all new products launched at Annual Convention and Leadership School; 

       (5)    Attend bi-monthly Motives Certified Trainer meetings; 

       (6)    Must attempt each Motives Challenge and achieve at a minimum all asterisk tasks and activities and email your paperwork to the Motives department even if you have not achieved the challenge ;

       (7)    Must conduct one of each of the Motives trainings and Workshops per quarter (through GMTSS), which include:

              (a)    Skincare 1 to 1;

              (b)    Advanced Skin Solutions;

              (c)    Motives 1 to 1;

              (d)    Motives Marketing;

              (e)    Art of Makeup – Guided Application

       (8)    Must conduct at least three (3) Motives events of your choice per quarter (in accordance with the Motives Welcome Guide) such as:

              (a)    Motives Beauty Basics Event;

              (b)    Motives It’s Your Time to Shine;

              (c)    All About Skin Event; or

       (9)    Must attend Motives Certified Trainer meeting to learn about new programs and trainings, which will be held prior to Market Hong Kong Annual Convention and Leadership School ;

       (10)    Must purchase five (5) Market Hong Kong Annual Convention and five (5) Market Hong Kong Leadership School tickets per year;

       (11)    Recertify every two (2) years.


SEC. 12       TLS® TRAININGS

TLS-101 training is open to the public. TLS-101 THE FOUNDATION TO LIVE THE TLS LIFESTYLE is a three (3) hour training session to learn the nutrition basics, science behind our TLS products and different types of menu plan that are available. TLS program is for everyone who want to live the healthy lifestyle. Business is not discussed on this day, so your guests interested in losing weight and learning more about TLS are welcome. Each participant will leave with a signed certificate of attendance.

TLS-201 training is open to UnFranchise Owners only. An UnFranchise Owner should take the TLS-101 training before taking the TLS-201 training. The TLS-201 training is a three (3) hour training which focuses on building a successful UnFranchise business with the proven MPCP in conjunction with TLS. This training will teach you how to develop Base 10, Seven Strong with marketing strategies and tips to coach and attract clients to build business and generate revenue. Each UnFranchise Owner that attends will leave with a commitment sheet ready to build the business and a certificate of attendance. This training along with TLS-101 is one of the requirements for UnFranchise Owners who are interested to become a Certified TLS Coach. Only TLS trainings that are published on the GMTSS online system may charge the fee. 


SEC. 13     Initial TLS Training Certification Requirements 

There are two (2) different levels of TLS Weight Loss Solution professionals. Each professional has different requirements that a UnFranchise Owner must meet to qualify. A TLS Coach is an UnFranchise Owner who sells TLS Weight Loss Solution products and does not need to be certified. UnFranchise Owners that wish to become TLS Certified Coaches and TLS Certified Trainers must submit an application to the TLS department for review and approval. An application will be considered for approval if the following requirements are met:

(A)     Certified TLS Coach: 

       (1)    Attended TLS-101 and TLS-201 training annually; 

       (2)    Purchased or sold ten (10) TLS Health Guide and ten (10) Individual TLS Supplements or TLS Kits;

       (3)    Regularly use your hk.tlsSlim.com page and send customers to it;

       (4)    Must like and follow TLS Weight Loss Solution on social media and make or comment on at least five (5) posts on TLS Facebook (www.facebook.com/tlsmhk) and Instagram (@tls_hk_official);

       (5)    Must share at least five (5) posts from TLS Weight Loss Solution Blog (hkblog.tlsslim.com) and our Facebook to your personal page;

       (6)    Conduct at least two (2) TLS overviews (Home/Office or Online) during the time you are qualifying for certified Coach;

       (7)    Must have ten (10) TLS Preferred Customers registered to your hk.tlsSlim.com website;

       (8)    Must submit ten (10) client results and testimonials from any of the TLS program you run; and 

       (9)    Must maintain or be progressively working towards: 20-27% Body Fat for Woman 17-25% Body Fat for Men. *Special Medical Considerations will be taken into account. We want you to be a product of the product.

(B)    TLS Certified Trainer:

       (1)    Must have met all of the Certified TLS Coach requirements;

       (2)    Must be a Senior Master Coordinator level or above;

       (3)    Must be a Category one (1) Speaker or higher;

       (4)    Must have qualified as a Master UnFranchise Owner within the last year;

       (5)    Must have retailed a minimum of HK$30,000.00 in TLS products in a year; 

       (6)    Must have attended a corporate sponsored Train the Trainers, TLS-101 and TLS-201;

       (7)    Must have attended a Market Hong Kong corporate event in the last 6 months (Annual Convention or Leadership School)

(C)    Ongoing TLS Trainer qualification requirements: In order to maintain status as a TLS Certified trainer, Trainers must remain in good standing and continue to fulfill the following:

       (1)    A  Certified TLS trainer must conduct a minimum of one (1) TLS-101 and one (1) TLS-201 training every quarter, covering material and in accordance with Market Hong Kong policies:

              (a)     TLS Certified Trainers are required to teach according to the specific agendas given by the TLS Weight Loss Solution Department. This includes, but is not limited to the following: the TLS Weight Loss Solution menu plans, how to use the Weight Loss Profile to select the client’s menu plan and supplement recommendations, weekly education, how to host an online party, how to conduct a home clinic/consultation, and marketing tips for the consultant. Each UnFranchise Owner completing the TLS Weight Loss Solution Training must have a satisfactory functional working knowledge of those areas. It is the responsibility of TLS Certified Trainer to adequately train each individual UnFranchise Owner who attends the TLS Weight Loss Solution Training and therefore it is also their responsibility to provide the UnFranchise Owner in question with the knowledge they need to be a TLS Coach.

       (2)    Maintain Certified TLS Coach Status (must submit certified coach documentation every year);

       (3)    Attend corporate taught TLS Train the Trainer once every year (may attend more frequently for updates);

       (4)    Qualify as a Master UnFranchise Owner at least once per calendar year;

       (5)    Aim to achieve at least one Corporate TLS Business Challenge once per calendar year;

       (6)    Attend and purchase five (5) tickets to both International Convention & World Conference from the company;

       (7)    Support or play a role in your area GMTSS team/ Leadership Committee; and

       (8)    Participate in bi-monthly TLS Trainers’ update meeting or any mandatory calls or meeting if applicable.


SEC. 14       ADVISORY COUNCIL MEMBER RESPONSIBILITIES

As the Independent UnFranchise® Owner’s corporate representative body, the Advisory Council shall ensure the Global Meeting, Training and Seminar Program is in full compliance as directed by the Vice President of Sales. 

(A)    Initial Requirements: In order to serve on the Advisory Council, an UnFranchise Owner must:

       (1)    Achieve Director or above UnFranchise Level;

       (2)    Earn a minimum of US$48,000.00 during the previous quarter;

       (3)    Personally sponsor three (3) UnFranchise Owners in the last calendar year;

       (4)    Undergo a review and approval by the Corporate Team; and 

       (5)    Agree to the Code of Ethics.
Market Hong Kong reserves the right to change, modify, or amend the requirements, qualifications, and certification rights for Council Members, at its sole discretion.  

(B)    Ongoing Requirements: In order to maintain status as an Advisory Council member, a Council Member must requalify by meeting the following requirements: 

       (1)    Purchase fifteen (15) tickets to major home country events (International Convention, World Conference for North America, National Convention and Leadership School for Taiwan, etc.);

       (2)    Maintain an income of US$40,000.00 each calendar quarter;

       (3)    Personally sponsor three (3) people each calendar year;

       (4)    Attend World Conference, International Convention, Regional Convention for North America or country specific Annual Conference;

       (5)    Attend all Advisory Council calls (you may not miss more than two calls in a year without prior approval);

       (6)    Abide by the Code of Ethics;

       (7)    Qualify as a Master UnFranchise Owner (MUFO) minimum of two (2) quarters within the previous four (4) applicable quarters. Master UnFranchise Owners qualified by meeting the commission criterion are not counted towards the requirements; and

       (8)    Perform required management responsibilities in their organization as required by the UnFranchise Manual and IUA&A.


SEC. 15        MARKET HONG KONG RESPONSIBILITIES

Market Hong Kong shall ensure all activities and requirements are executed as set forth in Chapter 21 and/or as set forth according to each respective agreement.